|Title||Service Engineer – UK North East|
|Salary||£30 – £35K plus benefits|
|Location||UK – North East|
The Company is a world class organisation with offices all aroung the globe and is committed to providing excellence in customer service, offering full sales and service support. By combining global expertise with local support, they deliver a complete package of product and service that ensures customers improve output quality, maintain plant & process safety, and meet legislative requirements.
The Company is dedicated to the design and manufacture of high performance, reliable gas analysing solutions. They are committed to continuous investment in innovation, technology leadership and the incorporation of best practises across all business activities.
To service all Company’s products to ensure the Company’s reputation is maintained and enhanced through exceeding expectations and delighting customers.
To provide assisatnce with technical sales enquiries for Company’s products and help make customers aware of the advantage of maintenance contracts.
To complete repair, service and commissioning reports and any other documentation.
To ensure company’s equipment meets relevant health & safety and local safety requirements.
To communicate with relevant departments concerning problems with Company’s equipment and other and customer requirements using quality and customer complaint procedures.
To provide assistance with systems testing and build to the Systems Engineering department to ensure that systems meet the required performance and specification prior to shipment.
To take part in Customer Service Improvement initiatives as required byt the Customer Service Manager.
Travel required including cover for UK and EMEA countries.
Ideally you will possess:
HNC / HND in Electronics or other similar industry relevant diploma
Proven experience in a similar role withing analytical / instrument environment
SAP, Lotus Notes, Microsoft Office, IT Skills
To apply for this position, candidates must be eligable to live and work in the UK
Salary: £ 30-35K plus bonus
Fully expensed company car
Private Health care